Written by consultant Pere Mercader, this book offers a systematic approach to running a successful veterinary center. It addresses the need for veterinary professionals to view clinics as business enterprises, covering seven key aspects of management including objective setting, core values, and conflict resolution. The text provides tools for measuring financial performance, profitability, and economic valuation, while also exploring the shift toward preventative medicine and strategies for team motivation and client feedback.
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veterinary · Management
Management Solutions for Veterinary Practices
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The author of this book, a consultant with a broad experience in the veterinary sector, provides us with the keys to efficient veterinary practice management and IT management tools for calculations and assessment in the clinic.
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ISBN: 9788492569588
- 1. Success factors for a veterinary practice: Good management practice; 2. The management of the veterinary practice; 3. The profitability of the veterinary practice: How to measure it and what it depends on; 4. The economic valuation of a veterinary practice: How much is my practice worth?; 5. Prices: the 10 most common errors made by vets; 6. The big challenge: to organise, motivate, appraise and remunerate the team at the veterinary practice; 7. Customer care in the veterinary practice; 8. Surveys. Listening to the voice of the client; 9. Preventative medicine versus palliative medicine: a paradigm shift.
Pere Mercader
Pere Mercader, DVM, MBA, is a recognized figure in the field of veterinary business intelligence. He is the founder of Veterinary Management Studies (VMS), a firm that provides benchmarking services to hundreds of veterinary practices, and a co-founder of AGESVET, the Spanish Veterinary Practice Management Association.
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